Straight Thinking Hypnotherapy can sometimes be booked out 3-4 weeks in advance and therefore I have a strict 48 hour cancellation policy.
When a booking has been made, then the time allocation is reserved specifically for you. If you cancel your appointment at the last minute or you dont show up it prevents me from booking someone into that time from my waiting list. This not only affects the daily operations of Straight Thinking Hypnotherapy, but also other people who are ready to make a change that could have taken that appointment.
In the event of a no-show, or if you fail to cancel or rebook with a minimum of 48 hours notice, the session will be forfeited and a fee equal to 100% of the session price charged. Any balance will be applied to your credit card used for deposit.
Hypnotherapy, like psychology or counselling, falls under the banner of psychotherapy, and I can not guarantee therapeutic outcomes, so therefore no guarantees are made either directly or implied. If you engage in or complete a session with me, refunds are not possible irrespective of the outcome of the sessions.
If a session/s is cancelled and the conditions set out above are met, then a refund will be issued on the session/s not completed. If a multi-session discount was applied to initial payment, the refund will be adjusted based on the amount of sessions actually attended.
Contact me at helena@straightthinkinghypnotherapy.com for questions related to refunds and returns.